Inland Empire Residents

Your Healthcare Experience Matters — Join the Conversation

We're inviting Medi-Cal members in the Inland Empire to join a virtual discussion on Zoom about what's working and what isn't about their healthcare and coverage. All you need is a computer or smartphone with internet access. Your voice will help shape real improvements across Southern California.

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100% Virtual on Zoom
Computer or phone + internet required
⏱️
60–90 Minutes
One session only
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$50 Gift Card
Thank-you for your time
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100% Confidential
Your name is never shared

What to Expect

Each session is a small-group virtual discussion on Zoom where every voice matters — not a presentation or webinar. All you need is a device with internet access.

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Virtual Only — via Zoom
Sessions are held entirely online. You'll need a computer, tablet, or smartphone with a stable internet connection and a working camera/microphone.
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Small Group
10–12 participants in an intimate roundtable setting
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Facilitated Discussion
A professional facilitator guides the conversation — you'll be asked to share your experiences
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No Prep Needed
There are no right or wrong answers — we just want to hear your story
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Safe & Confidential
Your comments will never be connected to your name in any report

Frequently Asked Questions

Everything you need to know about participating.

These sessions are organized by the Hospital Association of Southern California (HASC) and Inland Empire Health Plan (IEHP), with facilitation support from Presidio Public Affairs. HASC is a nonprofit that represents hospitals and health systems across Southern California.
We want to hear directly from people who have Medi-Cal coverage about what's working, what challenges they're facing, and how access to healthcare can be improved for individuals and families in the Inland Empire.
Your responses will be compiled into a summary of themes and recommendations — no names or identifying details will be included. The findings will be shared with HASC member hospitals and health system leaders to help shape future healthcare access and quality improvement efforts across Southern California.
Each session is a facilitated virtual group discussion held on Zoom — there are no in-person sessions. You will need a computer, tablet, or smartphone with internet access and a working camera and microphone to participate. Groups are small (approximately 10–12 participants), a professional facilitator guides the conversation, and every participant is expected to actively contribute. Think of it as a roundtable conversation where your voice matters.
Approximately 60 to 90 minutes.
Yes. As a thank-you for your time, each participant will receive a $50 gift card after the session.
We're looking for Inland Empire residents (Riverside and San Bernardino counties) who currently have or recently had Medi-Cal coverage. We welcome a diverse mix of participants — there are no restrictions based on age, family size, language, or specific health conditions.
No preparation is required. There are no right or wrong answers — we simply want to hear about your personal experiences with healthcare and coverage.
Because all sessions are virtual only, you will need: a computer, tablet, or smartphone with a stable internet connection, plus a working camera and microphone (built-in or external). We use Zoom — if you haven't used it before, you can download the free app at zoom.us/download.
Please contact Felicia Fierro at felicia@presidiohq.com as soon as possible so we can offer your spot to someone else.
Participating in this session will not affect your Medi-Cal coverage in any way. This is a feedback initiative — your input will help improve the messaging you receive, clear up confusing information, and create a better overall service experience. Your benefits, eligibility, and enrollment are completely separate from this discussion.

Sign Up to Participate

All sessions are virtual via Zoom — you'll need a computer or smartphone with internet access. Fill out the form below and we'll follow up to confirm your session date and send you the Zoom link. Signing up does not guarantee a spot — we'll contact you directly.

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Help Us Improve Healthcare in Your Community

Your experiences matter. A 60–90 minute conversation can make a real difference for families across the Inland Empire.

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